Announcing a new course: Empowering Excellence.

In working to fulfill the tenets of Advancing Excellence in America's Nursing Homes we created a day long event that will empower staff to deliver exceptional experiences.

See the overview here.

 

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Anthony presented his acclaimed
"Turning Customers into Crusaders"
for the Ohio Healthcare Association
in a webinar on January 16. Listen to it here.

194 listeners agreed that the program was excellent.
Read more here.
 

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Anthony has been selected by The American College of Healthcare Executives to present at their annual Congress in Chicago next March. Congress is the premiere event for healthcare executives, attracting literally thousands of attendees each year. Anthony's topic, "You're Missing 98% of the Market" will look at what health care can learn from other industries
when it comes to marketing and operations.

In addition, ACHE has asked him to do a webinar in March on marketing audits.
 

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Our presentation, Turning Customers into Crusaders at The American Health Care Association annual meeting
was enthusiastically received by more than 100 attendees.
The results are in. ACHA attendees rated Anthony
4+ Stars at their annual conference. Let Anthony
make you look like a star!

We delivered on the national level.
Let us help you with your needs locally.

See the photos here.

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Second Wind Dreams, a make a wish organization
for seniors, gave Anthony a standing ovation as
he keynoted their annual conference June 15.

Anthony gave his popular keynote
The Meaning of Life.